CLY88 Terms & Conditions

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member", "User", "you") and CLY88 ("cly88", "we", "us", "our"), the operator of the online gaming platform accessible at https://cly88.cam and any related subdomains or mobile interfaces. This Agreement governs your access to and use of all services offered by cly88, including but not limited to live casino games, sports betting, jackpot slots, fishing games, crash games, and any promotional or loyalty programmes.

By creating an account, accessing the platform, or using any cly88 service, you confirm that you have read, understood, and agreed to be bound by this Agreement in its entirety. If you do not agree to any part of these Terms & Conditions, you must immediately cease using the platform and, if applicable, close your account.

cly88 reserves the right to amend these Terms & Conditions at any time. Continued use of the platform following publication of any amendment constitutes your acceptance of the revised terms. It is your responsibility to review this Agreement periodically.

The following definitions apply throughout this Agreement:

To be eligible to register and maintain a cly88 account, you must satisfy all of the following conditions at all times:

• Age: You must be at least 21 years of age. cly88 is a 21+ platform. Registering while under the age of 21 is a material breach of this Agreement.
• Legal capacity: You must have full legal capacity to enter into a binding contract under the laws of the jurisdiction in which you reside.
• Not a Prohibited Jurisdiction resident: You must not be resident in, or accessing the Platform from, any Prohibited Jurisdiction. It is your responsibility to determine whether online gambling is permitted under the laws applicable to you.
• Personal use only: You must be acting solely on your own behalf and for your own personal entertainment. Operating an account on behalf of another person is prohibited.
• Not self-excluded: You must not be subject to a voluntary or compulsory self-exclusion from cly88 or any related platform at the time of registration.
• One account per person: You may hold only one active cly88 account. Registering multiple accounts — regardless of the name, email address, payment method, IP address, or device used — is prohibited.

During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, email address, and contact number. You must keep this information up to date at all times. Providing false information during registration constitutes a material breach of this Agreement and may result in immediate account closure and forfeiture of funds.

Before cly88 processes your first withdrawal request, you must complete KYC verification. This typically involves submitting the following documentation:

• A clear copy of your Malaysian MyKad (or equivalent government-issued identity document for non-Malaysian residents).
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your DuitNow, FPX, or eWallet account showing your registered name).
• Additional documentation may be requested at cly88's discretion in accordance with anti-money-laundering obligations.

KYC verification is typically completed within 24 hours of document submission. cly88 may request further documentation if initial submissions are unclear, incomplete, or inconsistent with account registration details. Withdrawal requests remain pending until KYC is fully approved.

You are solely responsible for maintaining the security of your account credentials. cly88 will never contact you to request your password. Any losses arising from unauthorised access to your account due to your failure to maintain credential security are your responsibility.

cly88 processes all financial transactions in Malaysian Ringgit (MYR). The following payment methods are approved for deposits and withdrawals: DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank online banking, CIMB Clicks, Public Bank Online, and Hong Leong Connect. The list of accepted payment methods may be updated from time to time without prior notice.

Deposits:

• The minimum deposit is RM30 unless otherwise stated for a specific payment method or promotion.
• Deposits are credited to your Real Money Balance upon confirmation from the payment processor, which is typically instantaneous.
• cly88 does not impose deposit fees; however, your payment provider may levy its own charges.
• Deposits made with the intent to exploit system errors, chargeback facilities, or payment processor vulnerabilities are strictly prohibited.

Withdrawals:

• Withdrawals may only be made to a payment method registered in the same name as the cly88 account.
• Withdrawals to third-party accounts, anonymous wallets, or accounts belonging to other individuals are not permitted.
• Withdrawal requests from verified accounts are typically processed within 15 minutes during normal operating hours. Processing times may vary based on payment method and bank clearing schedules.
• cly88 reserves the right to conduct additional security checks prior to approving any withdrawal. This may extend processing time.
• Pending bonus wagering requirements must be completed before Real Money funds associated with active bonuses can be withdrawn.

cly88 offers various promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and VIP loyalty rewards. All bonuses are subject to this general clause and any specific terms published alongside the relevant promotion at the time of offer.

The following standard conditions apply to all bonus offers unless stated otherwise:

• Wagering / Rollover: Bonuses are subject to a wagering requirement expressed as a multiplier (e.g., X15 means the bonus must be wagered 15 times). Example: A RM100 bonus with X15 rollover requires RM1,500 in total wagers before any bonus-derived winnings are eligible for withdrawal.
• Game Contribution: Not all games contribute equally toward wagering requirements. Video slots typically contribute 100%; table games and live casino games may contribute 10%–20%. Crash games and sports bets may have separate contribution rates. Refer to the promotion-specific terms for exact rates.
• Maximum Bet During Bonus: When a bonus is active on your account, your maximum bet per round or per market is typically capped at RM250 to RM500, as specified in the promotion terms. Exceeding this limit may result in bonus cancellation and forfeiture of associated winnings.
• Bonus Expiry: Bonuses that are not claimed or whose wagering requirements are not completed within the specified window (typically 7, 14, or 30 days from claiming) will expire and be removed from your account automatically.
• Maximum Cash-Out: Some promotions impose a cap on the maximum amount withdrawable from bonus-derived winnings. This cap will be stated in the promotion-specific terms.
• Sticky vs Non-Sticky: Where a bonus is described as "sticky" or "non-cashable", the bonus amount itself cannot be withdrawn — only net winnings above the bonus value are eligible for withdrawal. Non-sticky bonuses are removed from your balance upon withdrawal request.
• One Bonus at a Time: Unless explicitly stated, only one active bonus may be held in your account at a time. Claiming a new promotion while another is active may result in one or both bonuses being cancelled.
• Abuse Prevention: cly88 reserves the right to void bonuses, cancel withdrawals, and close accounts where there is evidence of bonus abuse, coordinated wagering strategies designed to extract bonus value, arbitrage, or any form of manipulation of promotion mechanics.

cly88 reserves the right to amend, suspend, or withdraw any promotion at any time. Always read the full terms of any promotion before claiming. If you have questions about a specific promotion's terms, contact our 24/7 live chat support before claiming.

All sports bets, casino game outcomes, and other wagering decisions made through the cly88 platform are final once confirmed. Bets cannot be cancelled or modified after placement unless the platform provides an explicit "Cash Out" or cancellation feature for the specific market or game type.

• cly88 offers betting markets across Liga Super Malaysia, English Premier League (EPL), UEFA Champions League, La Liga, Bundesliga, UFC/MMA, basketball, tennis, esports, and additional leagues and events as listed in the live sportsbook.
• In the event of a technical failure, cly88 reserves the right to void affected rounds or bets. Where possible, winnings already credited before a verified technical failure are honoured.
• Minimum and maximum bet limits apply to all markets and game types. These are displayed within the game or betting interface at the time of wagering.
• cly88 reserves the right to limit or restrict the maximum payout on any bet or series of bets at its sole discretion, particularly where there is evidence of system exploitation or erroneous odds.
• All live casino games are operated by licensed studio partners. Game results are determined by certified random number generators (RNGs) or live dealer mechanics and are regularly audited by independent testing agencies.

The following conduct is strictly prohibited on the cly88 platform. Engaging in any prohibited conduct may result in immediate account suspension, cancellation of all pending withdrawals, forfeiture of balances, and potential legal action:

• Registering while under the age of 21, or registering on behalf of a person under the age of 21.
• Creating more than one account, or assisting another person to circumvent the single-account rule.
• Providing false, inaccurate, or misleading information during registration or KYC.
• Using software, bots, algorithms, or automated systems to place bets, exploit game mechanics, or interact with the platform in a manner not intended for genuine human play.
• Exploiting bugs, errors, or loopholes in the platform's software. Any winnings obtained through exploitation of a technical error are not valid and will be reversed.
• Engaging in match-fixing, insider betting, or placing bets based on privileged or non-public information.
• Attempting to collude with other players, dealers, or staff to gain an unfair advantage.
• Engaging in any form of money laundering, structuring of financial transactions, or using the platform for any unlawful financial purpose.
• Initiating unauthorised chargebacks or payment disputes after services have been rendered.
• Using the platform in any jurisdiction where online gambling is prohibited by applicable law.

All content on the cly88 platform — including but not limited to software, design, graphics, logos, text, game content, promotional materials, and audio-visual elements — is the exclusive intellectual property of cly88 or its licensed content partners. All rights are reserved.

Members are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal entertainment purposes in accordance with this Agreement. This licence does not extend to copying, reproducing, distributing, modifying, reverse-engineering, or creating derivative works from any platform content.

Unauthorised use of any cly88 intellectual property may result in legal action. The cly88 name, logo, and brand marks may not be used in any context without prior written consent from cly88.

To the maximum extent permitted by applicable law, cly88 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of opportunity, even if cly88 has been advised of the possibility of such damages.

cly88 provides the platform on an "as available" basis and makes no warranties, express or implied, as to the uninterrupted, error-free, or secure operation of the platform. Scheduled and unscheduled maintenance, technical failures, and third-party service interruptions may occur.

Gambling involves financial risk. cly88 accepts no responsibility for any financial losses incurred by Members during legitimate gameplay. It is the Member's sole responsibility to manage their gambling activity within their personal financial means.

Nothing in this clause limits cly88's liability for fraud, gross negligence, or any liability that cannot be limited or excluded under applicable mandatory law.

cly88 is committed to responsible gambling practices. The platform is intended for entertainment purposes and is strictly for players aged 21 and above. Gambling should never be used as a means to generate income or to recover financial losses.

cly88 provides the following responsible gambling tools, accessible through your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Once set, limits cannot be increased immediately — increases require a cooling-off period as a protective measure.
• Loss Limits: Cap the amount you are permitted to lose within a defined period.
• Session Time Limits: Receive reminders after a defined period of continuous play.
• Reality Check: Periodic on-screen notifications showing your session duration and net win/loss position.
• Self-Exclusion: Voluntarily exclude your account for a period of 30 days, 90 days, 6 months, or 1 year. Permanent self-exclusion is also available. Self-exclusion takes effect immediately upon request.

For further details on these tools and additional support resources, please visit our dedicated Responsible Gambling page.

cly88 reserves the right to suspend, restrict, or permanently close any Member account at any time, with or without prior notice, if:

• The Member has breached any provision of this Agreement.
• cly88 suspects fraudulent activity, money laundering, or any other prohibited conduct.
• The Member has provided false information during registration or KYC.
• A chargeback or payment dispute has been raised by the Member or their payment provider without legitimate cause.
• cly88 is required to do so under applicable law, regulatory guidance, or a court order.
• The Member requests voluntary self-exclusion.

Upon closure of an account due to Member breach, cly88 reserves the right to forfeit any Real Money Balance, Bonus Balance, or pending withdrawals where such action is warranted and permitted under applicable law. Legitimate Real Money Balances will be returned to verified Members where closure occurs for administrative or regulatory reasons unrelated to Member misconduct.

Members who wish to voluntarily close their account in good standing should contact our 24/7 support team. Any outstanding Real Money Balance will be returned to the Member's verified payment method within a reasonable timeframe.

cly88 reserves the right to amend these Terms & Conditions at any time. Amendments will be effective from the date of publication on the platform. Where amendments are material, cly88 will endeavour to provide advance notice via the platform or by email to the address registered on your account.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you disagree with an amendment, you must discontinue use of the platform and contact support to arrange account closure.

This Agreement and all matters arising from or related to your use of the cly88 platform shall be governed by and construed in accordance with the laws of the jurisdiction in which cly88 holds its gaming licence. Specific jurisdictional details are available upon written request to our support team.

In the event of a dispute between a Member and cly88, the parties agree to first attempt to resolve the matter through good faith discussion via the platform's official support channels. If a dispute cannot be resolved through this process, it may be escalated to the dispute resolution mechanism specified by cly88's licensing authority.

cly88's records and logs shall constitute primary evidence of all account activity, transactions, and game outcomes in the event of any dispute, unless the Member can provide clear and compelling evidence to the contrary.

If you have any questions regarding these Terms & Conditions or any aspect of your cly88 account, please contact our support team through any of the following channels:

• 24/7 Live Chat: Available directly on the platform. Average response time: 3–5 minutes.
• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: Contact details available within your logged-in account dashboard.

For responsible gambling inquiries or self-exclusion requests, please visit our Responsible Gambling page or contact the support team directly. All responsible gambling requests are treated with the highest level of urgency and confidentiality.